Technical Support Specialist - Level 2 (Java)
- Must have strong hands-on experience in information and communication technologies and applications, including operating systems and networks.
- Should possess excellent communication skills to interact with clients, understand their technical needs, and effectively resolve their issues.
- Should have a deep understanding of programming, particularly in Java, and be proficient in handling code to analyze and resolve technical problems.
- Must demonstrate advanced analytical and time management skills to deliver solutions effectively and promptly.
- Should be able to document analyses and solutions accurately and systematically.
- Must be knowledgeable about the latest trends and advancements in the field of technical support.
- Should have the ability to work effectively within a team to resolve technical issues.
- Must be capable of working with open-source systems and artificial intelligence tools.
- Should be committed to continuous learning and staying updated with technological advancements.